500 Lygon Street, Brunswick East, Victoria 3057
03 9939 7301
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Shipping Policy
Australia Post Delays:
Due to large parcel volumes within their network and COVID restrictions, Australia Post are advising there are significant delays within their networks.
Shipping Options:
Orders placed online are supplied from our store in Brunswick East Victoria.
Due to delays within the Australia Post and Star Track network due to the high volume of parcels,
Please anticipate longer than the average delivery time frames listed below for your order.
Please contact our online customer service on admin@beesustainable.com.au if you require further information.
Service Availability:
Delivery is available to all states in Australia: NSW, ACT, VIC, QLD, SA, WA, NT and TAS Metro and Regional areas.
Delivering your goods:
A signature is required for deliveries. Please ensure that you or someone authorized is present to accept delivery.
Australia Post:
In the event that no one is available to accept the delivery, the courier will leave a card in your letterbox with details to arrange pick-up at your local Australia Post Retail outlet.
Shipping to New Zealand
Due to delays within the Australia Post and Star Track network due to the high volume of parcels, please anticipate longer than the average delivery time frames listed below for your order.
Service Availability:
Delivery is available to all areas in New Zealand.
Australia Post – NZ Post:
In the event that no one is available to accept the delivery, Australia Post will find a safe place to leave your parcel. If there’s no safe place to leave your parcel it will be taken to a nearby Post Office and a card will be left for you.
Customs Charges:
You may have to pay Customs charges and or GST on top of the advertised price when your goods arrive in New Zealand.
You may wish to visit the following site http://www.customs.govt.nz to help you understand New Zealand’s custom laws.
